Job/role description: Compliance Consultant

Working Hours: 9.30am - 6.30pm or 10.30am - 7.30pm

Role Reports to: Compliance Manager

Salary: R306 000 pa (R25500 monthly)

MAIN FUNCTIONS

Vet candidates in line with the REC Quality Mark and Company policy with 100% accuracy
Data input and database maintenance
Adhere to weekly targets and KPI's, set in conjunction with your manager
General filing and administration
Other duties as directed

PERFORMANCE & GROWTH

Work closely with the Sales team to ensure relevant candidate compliance
Work closely with the interviewers to gain 100% file completion prior to file receipt
To be a point of contact for candidates with regards to company documentation as required
To undertake registration tasks as required for new candidates
Screening calls and dealing candidate queries
Achieve & exceed where possible weekly KPI's
Manage candidate expectations regarding clearance times
Identify candidates that can be cleared quickly and liaise with them prior to interview
Cross-sell all Tradewind/ SANZA divisions to ensure candidate loyalty and encourage referrals
Where required meet candidates off-site to gain missing documents to enable faster clearance times

REPORTING, IT & COMPLIANCE

Ensure the database is updated regularly regarding candidates' status and file documentation
Ensure timely clearance of candidate files
Ensure full compliance and adherence to Quality Mark guidelines as set by the REC & company policy
Effective use of the company database for searching and reporting purposes

CULTURE & CORE VALUES

Work as part of a team of consultants assisting and mentoring colleagues when required
Supporting the Manager and Managing Consultant by working collaboratively with them
Support the Company key objectives and goals
Work in line with the Company core values; both externally and internally
Maintain a positive and professional attitude at all times

CUSTOMER SERVICE

Offer outstanding customer service in line with Company expectations, both internally and externally to clients, candidates and internal stakeholders
Conduct weekly calls to candidates who are non-compliant or NDR status to secure loyalty

PERSONAL ATTRIBUTES

Compliance Consultant