Job Description

Student Services Officer - Secondary School - Hillingdon - September 2026 Start - Full-Time

Are you organised, proactive, and passionate about supporting students and staff in a busy school environment?
Do you want to play a key role in ensuring the smooth day-to-day running of a secondary school?

Tradewind Recruitment is working with a well-regarded secondary school in Hillingdon seeking a Student Services Officer with First Aid qualifications to join their team from September 2026 on a full-time, long-term basis. This is a fantastic opportunity to work at the heart of the school, supporting both students and staff while helping to maintain a safe, welcoming, and efficient environment.

Student Services Officer - Role Overview

As a Student Services Officer, you will be central to the daily operations of the school, ensuring that students, staff, and visitors are supported effectively. Your responsibilities will include:

  • Acting as the first point of contact for students, parents, and staff
  • Managing attendance records and monitoring student punctuality
  • Supporting safeguarding and pastoral processes, including liaising with key staff
  • Maintaining accurate student records and filing systems
  • Assisting with administrative tasks such as scheduling appointments and communications
  • Supporting student welfare and guiding students to appropriate support services
  • Coordinating reception duties and creating a welcoming front-of-house environment
  • Providing first aid when required (First Aid certification essential)
  • Working closely with pastoral and administrative teams to ensure smooth operations

Requirements

  • Current First Aid qualification (essential)
  • Previous experience in an administrative or student support role (desirable but not essential)
  • Excellent communication and interpersonal skills
  • Strong organisational skills and attention to detail
  • Ability to work both independently and collaboratively
  • Professional, approachable, and calm under pressure
  • Ability to handle confidential information with discretion
  • Enhanced DBS on the Update Service (or willingness to apply)

What's on Offer

  • A supportive and well-resourced secondary school in Hillingdon
  • Full-time role: Monday to Friday, term-time only
  • A key position at the centre of school operations
  • Ongoing training and professional development opportunities
  • Potential for a long-term or permanent position

How to Apply

If you are organised, proactive, First Aid trained, and ready to make a real difference in a secondary school setting from September 2026, we would love to hear from you.

For more information, please contact Elizabeth Topley at elizabeth.topley@twrecruitment.com or call 0207 845 5450 (option 3).