Job Description

IT Technician - Secondary School (Tower Hamlets, East London)
Start Date: ASAP
Contract: Full-time, Year-round
Salary: Competitive, dependent on experience

Our dynamic and forward-thinking secondary school in Tower Hamlets is seeking a skilled and enthusiastic IT Technician to join our established IT support team. This is an excellent opportunity for someone who is passionate about technology and committed to providing high-quality support to staff and students.

Key Responsibilities:

Provide first-line technical support for staff and students
Maintain, troubleshoot, and repair hardware, software, and network systems
Support the setup, configuration, and maintenance of school IT equipment (PCs, laptops, printers, interactive boards, etc.)
Manage user accounts, passwords, and access permissions
Assist with monitoring the school's network performance and resolving issues
Ensure IT rooms and equipment are secure, safe, and fully operational
Support the rollout of new technologies and system upgrades
Maintain accurate logs, inventories, and documentation

About You:
We are looking for someone who has:

Previous experience in an IT support role (school experience advantageous but not essential)
Strong troubleshooting and problem-solving skills
Good knowledge of Windows operating systems, Office 365, and basic networking
A proactive, customer-focused approach
Excellent communication and organisational skills
The ability to prioritise tasks and work efficiently under pressure
A commitment to safeguarding, professionalism, and teamwork

Why Join Us?