Job Description

School Receptionist - Secondary School (Tower Hamlets, East London)
Start Date: ASAP
Contract: Full-time, Term-time only (plus occasional additional days)
Salary: Competitive, depending on experience

Our welcoming and community-focused secondary school in Tower Hamlets is seeking a professional, friendly, and organised School Receptionist to be the first point of contact for students, staff, parents, and visitors. This is a fantastic role for someone who thrives in a busy environment and enjoys supporting a vibrant school community.

Key Responsibilities:

  • Provide a warm and professional welcome at the school reception

  • Manage incoming calls, emails, and enquiries efficiently

  • Support student attendance procedures and maintain accurate records

  • Handle visitor sign-in and ensure safeguarding procedures are followed

  • Carry out general administrative tasks such as filing, data entry, photocopying, and updating school systems

  • Assist staff, students, and parents with queries

  • Maintain a well-presented and organised reception area

  • Support wider office and administrative functions as required

About You:
We're looking for someone who is:

  • Experienced in reception, customer service, or administrative roles (school experience an advantage)

  • Confident, polite, and professional in communication

  • Highly organised with strong attention to detail

  • Able to multitask and stay calm under pressure

  • Competent using IT systems, including Microsoft Office

  • A reliable team player with a positive and proactive attitude

  • Committed to safeguarding and maintaining confidentiality

Why Join Us?

  • Supportive and diverse school environment

  • Friendly and collaborative office team

  • Opportunities for professional development

  • Excellent transport links in the heart of Tower Hamlets