Job Description

Student Services Officer - Secondary School - Brent - September 2026 Start - Full-Time

Are you organised, proactive, and passionate about supporting students and staff in a school environment?
Do you want a key role in ensuring smooth day-to-day operations within a secondary school?

Tradewind Recruitment is working with a well-regarded secondary school in Brent seeking a Student Services Officer with First Aid qualifications to join their team from September 2026 on a full-time, long-term basis. This is an excellent opportunity to work at the heart of the school, supporting both students and staff and helping to create a safe, welcoming, and efficiently run environment.

Student Services Officer - Role Overview

As a Student Services Officer, you will play a pivotal role in the daily running of the school, ensuring that students, staff, and visitors are supported effectively. Your responsibilities will include:

  • Acting as the first point of contact for students, parents, and staff
  • Managing attendance records and monitoring student punctuality
  • Supporting safeguarding and pastoral processes, including liaising with relevant staff
  • Maintaining accurate student records and filing systems
  • Assisting with administrative tasks such as scheduling appointments and processing communications
  • Supporting student welfare and helping students access appropriate support services
  • Coordinating reception duties and providing a welcoming environment for visitors
  • Providing first aid when required - must be First Aid certified
  • Working closely with pastoral and administrative teams to ensure smooth school operations

Requirements

  • Current First Aid qualification is essential
  • Previous experience in an administrative or student support role (desirable but not essential)
  • Excellent communication and interpersonal skills
  • Strong organisational skills and attention to detail
  • Ability to work independently and as part of a team
  • Professional and approachable manner
  • Ability to handle confidential information with discretion
  • Enhanced DBS on the Update Service (or willingness to apply)

What's on Offer

  • A supportive and well-resourced secondary school in Brent
  • Full-time role: Monday to Friday, term-time only
  • Opportunity to work at the heart of school operations
  • Ongoing training and professional development
  • Potential for a long-term or permanent position

How to Apply

If you are organised, proactive, and First Aid certified, and want to support students and staff in a secondary school setting from September 2026, we would love to hear from you.

For more information, please contact Elizabeth Topley by emailing elizabeth.topley@twrecruitment.com or calling 0207 845 5450 (option 3).